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Frequently Asked
Questions (FAQs)
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General
1. What is a (FAQ)?
2. What is child care?
3. What is The WorkSource location, hours of operation, and phone number?
4. Who qualifies for child care assistance?
5. What are the thirteen (13) counties served by the WorkSource?
6. Is there an age limit for children participating in the child care program?
7. Is funding available for child care?
8. What is TANF?
9. What is SSI?
10. What is a household?
11. What is a family?
12. Who’s income should I report to The WorkSource?
13. Who does The WorkSource report my personal information to?
14. Why does The WorkSource ask for ethnicity of parents requesting financial assistance?
15. Where can I report a suspected case of fraud?
16. What can I do if I don’t agree with my child care being closed?
Wait List
1. How do I get on the Waiting List to receive financial assistance for child care?
2. What should I do to stay on the waiting list for financial assistance with child care?
3. How will I know when funding becomes available for child care?
4. When will I get placed and how long is the Waiting List?
Eligibility
1. How do I get on the Waiting List to receive financial assistance for child care?
2. Do you serve children with disabilities?
3. What types of proof do I need to verify my actual income?
4. Will I have to pay a fee for child care assistance?
5. How is the parent's portion of the parent fee calculated?
6. When should I pay the parent fee?
7. How can I receive a reduction in my fee?
8. What happens if I don't pay my parent fee?
9. Who should I call if I don't receive my forms from The WorkSource?
10. What would happen if my forms were late or I don't return the forms to The
WorkSource?
Parent Responsibility Agreement (PRA)
1. What is the Parent Responsibility Agreement (PRA) policy?
2. What is a Sanction?
3. What are the Child Support Requirements?
Relative Child Care
1. What is a Relative Child Care (RCC formerly known as SACC) Provider?
2. Does The WorkSource employ Relative Child Care Providers?
3. How much will my provider get paid for keeping my child?
4. What documents will you need from my Relative Child Care Provider?
5. Who do I talk to about the Relative billing process and/or forms?
6. Who do I call regarding payment for my Relative child care provider?
7.What do relative child care providers have to submit for billing?
Attendance
1. Who do I talk to about my child’s attendance?
2. How many days can my child be absent?
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